FAQ's

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How do I register for a HPPonline account?

Anyone who has a HPP account can register for an online account. Simply contact us and we will have you setup online in no time. If you are a trade customer but do not have a HPP account you will need one before you can log in. The best way to do this is by downloading and filling in the account application form.

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Can I place an order online?

Yes! You can order everything apart from cut to specification board online. Although online ordering is restricted to customers who have a trade account with HPP. If you have a trade account with us and do not have login details you can get them by contacting us. If you are a trade customer and wish to open an account with us you can download the account application form.

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What are your opening times/hours?

All of our offices and trade counters are open Monday - Friday from 8am-5pm.

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Do HPP only sell to trade customers?

HPP are primarily a trade only business, however we are happy to sell to the general public. Many of our products are available to buy online at our retail website www.doorsandfittings.co.uk however if you can’t find what you are looking for there feel free to contact us or visit us at one of our branches.

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How do I check my prices?

Once you are logged in all the prices displayed are your prices. You can see your prices by browsing the catalogue and using the various product builders.

Alternatively, once you are logged in you can access our Product Guides & Price Lists from your Account Dashboard. These are all designed to be printer friendly quick reference guides for each of our product categories.

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Can I pay online?

Yes! When you submit an order you can choose to pay using a debit/credit card when you checkout.

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What areas do HPP deliver to?

Fittings and all of our doors can be delivered nationwide using either our own fleet of vehicles or express carrier. Bulkier items such as worktops, full sheets and cut and edged can only be delivered using our own fleet of vehicles within a radius of approximately 150 miles of either of our branches. Delivery outside of this area can be arranged subject to minimum order quantities and/or carriage charges, contact us for more information. Of course you are more than welcome to collect goods from any of our branches or arrange for your own carrier to come and collect on your behalf.

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Vinyl Door Ordering

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How do order items such as plinth and end panels?

Vinyl wrapped plinth, end panels and corner posts can be ordered in any of our vinyl colours. Using the online door builder they can be found in the 'Other' tab.

They can also be ordred from the online accesory builder along with a range of other accessories such as bridging pelmet, tongue and groove panels, niche fronts, pillasters and wine racks.

8am-5pm, Monday - Friday
Hill's Panel Products Ltd. | Scottfield Road | Oldham | Lancs | OL8 1LA | United Kingdom
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